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BITSagent · collections contact

Collections contact that stays on the account record.

Deploy configured voice and messaging agents for follow-up, PTP handling, and confirmations—with campaign rules, quiet hours, and an audit trail.

Scoped deployments only. No free trials or unpaid pilots.

BITSagent

Live call · Northshore Recoveries

Agent

Good morning, may I speak with Maria Santos regarding her account ending in 4821?

Customer

Yes, this is Maria. I can pay ₱5,000 by the 15th.

Agent

I'll schedule that Promise-to-Pay and send SMS confirmation. Remaining balance stays on a follow-up.

PTP scheduled · ₱5,000 · 15thSMS confirmation queued
Synthetic BITSagent collections conversation with a promise-to-pay. Decorative specimen.

< 300ms

Response latency

Conversational turn-taking

Configured

Concurrency

Simultaneous active calls

English & Taglish

Language

Accent and cadence options

Policy-bound

Controls

Quiet hours, DNC, consent, audit

Capabilities

Speak, follow up, and keep the account current.

BITSagent works from campaign rules and account context. Messaging depends on configured communication providers. Predictive dialing depends on telephony infrastructure.

  1. 01

    Human-Quality Voice

    Conversational AI that adapts tone, pacing, and language to each customer — indistinguishable from a live agent.

  2. 02

    Smart Email Agent

    Drafts, sends, and follows up on emails autonomously — handles replies, escalations, and PTP confirmations.

  3. 03

    Omnichannel Outreach

    Coordinates across voice, email, and SMS in a single campaign flow with unified account history.

  4. 04

    Compliance-First Design

    Built-in quiet hours enforcement, DNC list handling, BSP/NPC-aligned consent management, and full audit trail.

Configured by campaign

Different jobs. Same operational record.

Automated Collections at Scale

Deploy AI agents that negotiate payment arrangements, handle broken PTPs, and escalate complex cases — 24/7, at a fraction of the cost of a human floor.

  • 3.2x higher right-party contact
  • 45% drop in broken PTPs
  • 60% lower cost per recovery

Usage estimate

Estimate minute volume before you talk to us.

Illustrative Scale-tier math at ₱2.20 per handled minute. Final pricing is scoped to your deployment.

Monthly volume

Estimated investment

33,000

15,000 minutes / month

1,000100,000

Launch

For teams starting AI voice agents on a focused use case.

₱2.80per AI-handled minute · no seat limits

  • Up to 5,000 AI minutes / month
  • Voice agent — outbound calling
  • Email agent — outbound sequences
  • Collections & PTP negotiation scripts
  • BSP / NPC consent handling
  • Standard reporting dashboard
  • Email & chat support
Request a Demo

Most requested

Scale

For growing operations replacing or augmenting a human call floor.

₱2.20per AI-handled minute · volume discounts apply

  • Unlimited AI minutes
  • Voice · Email · SMS agents
  • Custom negotiation parameters
  • Multi-campaign concurrent execution
  • Live escalation to human agents
  • QA call scoring & sentiment analysis
  • Dedicated onboarding engineer
Get a Custom Quote

Enterprise

For banks, large BPOs, and high-volume multilingual deployments.

Customvolume + concurrent channel pricing

  • Everything in Scale
  • Custom voice persona & accent
  • Multilingual support (EN/FIL/+)
  • On-premises or private cloud
  • Custom compliance & audit exports
  • 99.99% uptime SLA
  • Dedicated 24/7 support team
Talk to Solutions Architect

See BITSagent on your campaign rules.

Request a scoped demonstration with synthetic account data. We do not offer free trials or unpaid pilots.

Contact usWe reply within one business day