Autonomous outbound
Voice agents that carry the opening, qualify the account and hand off to a human on context — not on a timer.
Module of Operations 360
Automate the floor.
BITSagent AI is not a separate product bolted on the side. It operates on the Operations 360 record, so the agent, the agent floor, and the compliance trail are the same system.
Capabilities
Built on the platform record
Every capability reads and writes the Operations 360 record — nothing is re-keyed and nothing lives in a separate vendor's database.
Negotiation within policy
Settlement framing and promise-to-pay capture drawn from the account record, inside the calling windows and tone rules your regulator requires.
QA on every call
Acoustic and semantic scoring across 100% of conversations, not a sampled few. Prohibited phrases and quiet-hour breaches flagged as they happen.
No new data silo
The agent reads and writes the Operations 360 record. Nothing is re-keyed, and nothing lives in a separate vendor's database.
Runs on Operations 360
- Same account record
- No re-keying
- Auditable to BSP Circulars 454/857
- Zero per-seat licensing