18 Connected Products. One Unified Platform.

THE TOP OMS & COLLECTIONS CRM PLATFORM. ONE VIEW. ONE SOURCE OF TRUTH.

The top OMS (Operations Management System) and collections agency CRM platform that brings your critical operational tools into one sovereign command center. Rated #1 for collections agency operations, Operations 360 unifies 360° Delinquent Customer Dossiers, Sub-350ms WebRTC Predictive Dialer, Quality Assurance (QA) Scorecards, Supervisor Coaching Logs & Action Plans, Learning Management (LMS), Workforce Management (WFM), and Real-Time Operational Dashboards.

Autonomous Conversational Voice & Email AI Agents

Sub-300ms ultra-realistic conversational voice and email agents that autonomously answer customer questions, schedule appointments, handle support triage, and transcribe calls with enterprise RAG knowledge grounding across any industry.

High-Velocity Revenue Pipeline & Deal Intelligence for Any Enterprise

Purpose-built for commercial sales teams, wholesale distributors, B2B vendors, and high-growth companies across any industry. Combines visual Kanban deal stages, AI win-probability scoring, automated territory routing, and CPQ quote-to-cash workflows to accelerate sales velocity.

Omnichannel Ticket Queue, Real-Time SLA Countdown & AI Sentiment Telemetry

Engineered for high-volume customer service desks, enterprise helpdesks, and technical support operations across retail, healthcare, logistics, and tech. Unifies cross-channel tickets (email, live chat, portal, API), multi-tier P1-P4 priority queues, automated resolution macros, and real-time CSAT tracking.

Omnichannel Customer Journeys & Audience Automation for Any Business

Orchestrate multi-touch customer acquisition, lifecycle re-engagement, and omnichannel promotional campaigns across email, SMS, messaging channels, and webhooks with closed-loop attribution analytics for any commercial business or retail network.

B2B/B2C Digital Storefronts, Invoicing & Subscription Engine

Unified commerce architecture supporting flexible recurring subscriptions, usage-based billing, multi-currency invoicing, dunning recovery, and tokenized payment gateway integrations.

Enterprise General Ledger, Multi-Entity Consolidation & SAP-Grade Accounting

Turnkey enterprise financial accounting and ERP suite engineered for multi-entity corporations, conglomerates, and high-growth organizations across any industry. Unifies double-entry General Ledger (GL), automated Accounts Payable (AP) 3-way PO matching, Accounts Receivable (AR) credit controls, multi-currency FX revaluation, automated bank reconciliation, fixed assets depreciation, and BIR/IFRS-compliant financial statements with immutable audit trails.

Jobsite Tracking, Milestones, Labor Costing & Inventory Interconnect

Purpose-built construction and infrastructure project management software. Unifies site milestones, CAD/blueprint revisions, punch lists, contractor labor hours directly feeding BITS Payroll, and materials requisition linked to BITS Inventory.

Multi-Warehouse Material, Equipment & Stock Automation

Enterprise inventory orchestration across distributed warehouses, job sites, and fulfillment hubs. Features automated reorder triggers, batch/lot tracking, barcode/RFID scanner support, and real-time syncing with Construction, Commerce, and Logistics.

Fleet Tracking, Route Optimization & Dispatch Operations

End-to-end logistics and delivery fleet operating system. Empowers dispatchers with automated route optimization, real-time GPS tracking, vehicle telemetry, driver mobile apps, and electronic proof of delivery (ePOD).

Human Resource Management & Multi-Location Workforce Operations

Comprehensive human resources management system engineered for mid-market and enterprise organizations across any industry—corporate offices, retail chains, healthcare, manufacturing, hospitality, and multi-branch teams. Unifies employee records, biometric attendance feeds, automated shift scheduling, leave approval matrices, and performance appraisal rubrics.

Enterprise Compliance Payroll Engine & Direct Bank Disbursement

Turnkey enterprise payroll automation tailored for complex labor laws, shift differentials, and multi-bank disbursement feeds. Computes Philippine statutory contributions (SSS, PhilHealth, Pag-IBIG, BIR tax withholding) and international wage structures with 100% mathematical accuracy.

Automated Paddle Rotation, Game Queuing for Every Play & Online Court Booking

The dedicated court operating system for pickleball clubs, recreation facilities, and padel centers. Automates open-play paddle rack queues, rotation after every single play/game (4-on-4-off, winner stays, skill tiers), online court reservations with instant deposits, and live overhead TV queue boards that eliminate whiteboard chaos and player arguments.

Live Court Queuing, Tournament Brackets & Venue TV Displays

Comprehensive sports venue and athletic club management system. Automates court assignments, live TV queuing display boards, tournament elimination brackets, player leaderboards, and membership passes for badminton, basketball, padel, pickleball, and tennis centers.

Multi-Industry Reservation Engine for Hotels, Sports & Services

Unified booking and reservation platform adapted for hotels, resorts, sports facilities, healthcare clinics, and consulting businesses. Features real-time calendar availability, split deposits, room/court allocation, and automated reminders.

Digital Queuing, Virtual Tickets & Floor Dispatch for Stores & Venues

Eliminate crowded waiting rooms and disorganized floor lines. Customers scan a QR code to receive a mobile ticket with real-time wait estimation, while staff dispatch tickets across counters, service bays, or sports courts from a live queue dashboard.

Enterprise Grounding Layer for BITSagent AI & All CRM Variants

The universal knowledge retrieval engine that grounds BITSagent AI and all CRM workflows in your company's proprietary documents, policy PDFs, ERP databases, inventory stock levels, and SOP manuals with zero hallucinations.

Next-Gen Digital Business Card, Dynamic Bio Hub & Instant Lead Capture

Replace thousands of paper business cards forever with one premium metal or matte NFC smart card. Tap against any modern smartphone to instantly share your full contact info (.vCard), company website, social media portfolio, meeting calendars, and payment details. Features bank-grade encrypted chip security, instant remote card freeze if lost, dynamic cloud-hosted updates with zero reprinting, and seamless lead syncing directly into BITScrm.